Privacy Policy

This policy explains how Astral Industries Limited handles information collected through the Fahari website. Fahari is a brand of Astral Industries Limited.

What we collect

We only collect the information you choose to send us. If you complete the enquiry form, that is your name, your email address, your phone number if you provide one, the product you selected, and the message you write.

We do not collect payment details through this website. There is no shopping cart, no checkout and no payment processing here — this site is a catalogue and an enquiry channel.

Why we use it

We use what you send solely to respond to your enquiry and to continue that conversation. We do not sell it, and we do not share it with third parties for their own marketing.

How long we keep it

We keep enquiry correspondence for as long as it is useful for dealing with your enquiry and any resulting business relationship, and then dispose of it.

Cookies and analytics

This site uses Google Analytics to understand how visitors find and move around it — which pages are read, roughly where visitors are in the world, and what kind of device they use. It sets cookies in your browser to recognise a repeat visit, and sends that information to Google, who process it on our behalf.

We use it to see which products and pages are of interest, so we can improve the site. We do not use it to advertise to you, and we do not combine it with anything you send us through the enquiry form.

You can opt out by installing Google’s opt-out browser add-on, or by blocking cookies for this site in your browser settings. The site works normally either way.

We set no advertising cookies of our own.

Hosting and third parties

The site is served by a hosting provider that processes standard server request information as part of delivering the pages. Enquiries submitted through the form are delivered to the Fahari team.

Your choices

You can ask us what information we hold about you, ask us to correct it, or ask us to delete it. Contact us through the contact page and we will deal with your request.

Changes to this policy

If this policy changes we will publish the updated version on this page.

Contact

Questions about this policy can be sent through the contact page.